Kenya Industry and Entrepreneurship Project (KIEP)

KIEP is a US$50 million initiative that is implemented by the Ministry of Investments, Trade, and Industry (MITI) between 2019-2024, with support from the World Bank.

The Ministry of Investments Trade and Industry (MITI) has partnered with The Association of Startup and SMEs Enablers of Kenya (ASSEK) on the Kenya Industry and Entrepreneurship Project (KIEP), a cutting-edge government initiative funded by World Bank, that will focus on identified constraints and support innovation and productivity growth in the country, reflecting the importance that the government places on supporting programs that respond to the evolving economic opportunities, and support innovation and productivity in enterprises to boost job creation and growth.
This partnership between the Ministry through the KIEP project and ASSEK aims to strengthen the entrepreneurship ecosystem, increase firm-level innovation and productivity, and develop technically skilled talent in the country. Key instruments include strengthening the capacity of the innovation and entrepreneurship ecosystem actors, boosting their institutional support, and managerial and technical skills, building linkages between traditional industries and startups, and upgrading their equipment and technology.

Grievance Redress Mechanism (GRM)

The complaint form is hosted under the Grievance Redress Mechanism (GRM), an instrument through which project dispute resolution is sought and provided. It involves the receipt and processing of complaints from individuals or groups negatively affected by the activities of the KIEP project. The GRM assists ASSEK to ensure that deliberate processes and procedures are put in place to capture, assess and respond to concerns from all project stakeholders.

ASSEK has established a Grievance Redress Mechanism (GRM) to address concerns from individuals or groups impacted by the KIEP project activities being implemented by ASSEK. This system ensures a fair and structured process for receiving, evaluating, and resolving complaints from all project stakeholders. Stakeholders can submit their concerns easily through a dedicated GRM form, available 24/7. Upon receiving a complaint, ASSEK will register it, investigate, and recommend appropriate action.