Muthoni Kinyua, with over 5 years of professional practice, has experience in project management membership coordination, business development, customer expertise and database management. She is passionate about cultivating relationships and building networks.
As ASSEK’s Member Engagement Lead, her work is centered on supporting improvement of member experience. To deliver this, she works closely with members and our partners to deliver exceptional member experience. In her role she has enhanced members’ experience through strategic engagement plans that access member benefits, tools and resources. Muthoni is also passionate about shaping the future through embedding ways of excellence – structures and processes, building sustainable relationships and most importantly driving outcomes. She takes pride in providing the best customer satisfaction possible.